b20 serviced apartments

54 Ratings

Last rating on 30.03.2024

About these ratings

How we are rated

Service
4.8
Apartment
4.7
Services
4.8
Customer perception
4.6
Price-performance ratio
4.4
View detailed evaluation

Services

Apartment, Parking, Storage space, Post box, Laundry & Laundry services, Cleaning, Technical services, Mobility Car Sharing and much more.

Company

b20 allows you to book furnished accommodation at short notice and with ease. The 60 spacious apartments are equipped to high and modern specifications which leave them versatile and flexible enough for you to add your personal touch.

The basic price includes such services as fortnightly cleaning together with changing of bedclothes, membership of the Mobility car-sharing scheme, high speed wifi, co-working facilities in the lobby, and the assistance of an individual contact person. Several other services can be added as required.

b20 provides you with a private space as well the possibility to enjoy some social contact.

Show 5 pictures

Riedbachstrasse 71
3027 Bern, Switzerland

Phone: +41313023232

mail@b20.ch
http://b20.ch
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Detailed evaluation

Check-in

4.9

Introduction

4.7

Helpfulness

4.9

Kindness

5.0

Availability of concierge

4.8

Guest guidance

4.8

Departure coordination

4.9

Furnishing

4.7

Cleanliness

4.8

Comfort

4.6

Kitchen

4.7

Bathroom

4.6

Internet access

4.4

Booking

4.9

Apartment cleansing

4.6

Self-service washroom

4.7

Washing service

4.9

Ironing service

4.9

Basement

4.5

Location of apartementhouse

4.4

Accessibility of apartmenthouse

4.8

Surrounding area

4.5

Available parking spaces

4.5

Overall impression of apartmenthouse

4.8

How do you rate the price/performance ratio?

4.4
Comments
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Anonymous
20. Mar 2023
4.8 Weiterempfehlung
Service
5.0
Apartment
4.5
Services
5.0
Customer perception
4.5
Price-performance ratio
5.0

The location was a great surprise for me, just in front of the railway. By luck, it didn't bother me so much as expected, but perhaps it would be a big problem for some people. I was missing some cutlery at the beginning, but it was automatically solved some weeks later. There was a problem with the WIFI which was quickly sorted out after complaining, because it is a must for my work and also for private use. And finally there is a problem with the water coming out of the shower place which could be avoided with a swing glass door. I didn't complain because it wasn't that important, but sometimes it's a bit annoying

Answered by b20 serviced apartments, 2. May 2023

Dear David, thank you kindly for your feedback! This is important for us to constantly question and improve our services. All the best for you, your b20-Crew


Anonymous
27. Sep 2022
4.8 Weiterempfehlung
Service
5.0
Apartment
5.0
Services
4.8
Customer perception
4.6
Price-performance ratio
4.0

Besten Dank für die Gastfreundschaft!

Answered by b20 serviced apartments, 27. Sep 2022

Lieber Gast, vielen Dank für die positive Wertung! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben!
Herzliche Grüsse und hoffentlich auf bald wieder, Ihr b20-Team


Anonymous
14. Jul 2022
5.0 Weiterempfehlung
Service
5.0
Apartment
5.0
Services
5.0
Customer perception
5.0
Price-performance ratio
5.0

Staff were very helpful

Answered by b20 serviced apartments, 14. Jul 2022

Dear guest, thank you for your nice feedback! It was a pleasure having you as your guest at b20! All the best for you! Your b20-Crew


Anonymous
19. Apr 2022, Bern
4.8 Weiterempfehlung
Service
5.0
Apartment
4.2
Services
5.0
Customer perception
5.0
Price-performance ratio
4.0

Herzlichen Dank für den netten Service! Ich fühlte mich wohl und kann b20 gerne weiterempfehlen.

Answered by b20 serviced apartments, 19. Apr 2022

Lieber Gast, vielen Dank für das schöne Feedback! Es war uns eine Freude, Ihnen ein temporäres Daheim zu bieten! Herzliche Grüsse und hoffentlich auf bald wieder, Ihr b20-Team


Anonymous
24. Sep 2021
5.0 Weiterempfehlung
Service
5.0
Apartment
5.0
Services
5.0
Customer perception
5.0
Price-performance ratio
5.0

I would keep coming back to b20 whenever I stay in Bern.

Answered by b20 serviced apartments, 24. Sep 2021

Dear Guest, thank you so much for your kind feedback! We look forward to welcome you back at b20 at anytime! All the best for you! Your b20-Crew